(PART OF THE EXPEDIA GROUP)
Hotels.com is a website for booking hotel rooms online and by telephone.
The company has 85 websites in 34 languages, and lists over 325,000 hotels in approximately 19,000 locations.
Hotels.com has a large Customer-relationship management (CRM) department which needs regular email marketing creative and technical support.
Email marketing enables a company to build meaningful relationships with their customers by creating targeted and personalised messages, which are then delivered straight into their inbox.
Based in the UK, I have been a contractor for over 10 years offering fast and reliable design support to their CRM department, and regularly delivering a very large number of marketing emails and web assets in over 34 languages. These include but not limited to: banners, landing pages, external one-off campaigns and seasonal projects. I have also implemented several animations to engage audiences and increase email conversion rates.
I have been instrumental in creating and implementing creative ideas that contribute to building brand awareness and customer engagement globally.